Frequently Asked Questions
Everything you need to know about your favorite dancewear and footwear.
How do I determine my correct size for pointe shoes?
Pointe shoe sizing differs from standard street shoes. We recommend visiting a professional fitter at one of our retail locations; however, you can also use our comprehensive online size guide and conversion charts found on each product page.
What is your return policy for dancewear and shoes?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, tights and undergarments cannot be returned once the packaging has been opened.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your performance gear sooner. You will receive a tracking number via email once your order has shipped.
Do you offer group discounts for dance schools or troupes?
Yes, we have a specialized program for dance professionals and schools. Please contact our corporate sales team or visit our 'Teacher Program' page to apply for bulk pricing and exclusive benefits.
How should I care for my BLOCH leotards to ensure they last?
To maintain the elasticity and color of your dancewear, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid bleach, ironing, or tumble drying.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may cancel or modify your order within 30 minutes of placement by contacting our customer service team via live chat or phone.